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Privacy Policy

EFFECTIVE DATE 08/08/2026

This Privacy Policy applies to ktineo.com, which represents two related but distinct entities: Sana Rootwork, LLC, which provides training, consulting, and wellness facilitation, and Katherine Tineo-Komatsu, LCSW, PLLC, which provides psychotherapy and clinical supervision. We respect your privacy. This policy explains how we collect, use, and protect information when you visit ktineo.com or contact us through this site.

Information We Collect

INFORMATION WE COLLECT

When you visit this site or submit a consultation or inquiry form, we may collect:

​

•     Name

•     Email address

•     Phone number

•     Information you choose to share in the “What brings you in?” or inquiry field

•     Preferred contact method and availability

•     Insurance name you provide

​

We may also automatically collect basic technical information through our website host, such as browser type, device type, and pages visited.

How We Use Your Information

How We Use Your Information

We use the information you provide to:

•     Respond to your inquiry

•     Schedule a consultation or appointment

•     Determine whether we are a good clinical fit (for therapy inquiries)

•     Respond to training, consulting, wellness, or partnership inquiries (for organizational inquiries)

•     Communicate with you about your inquiry or scheduled appointments

We do not sell or rent your information to third parties.

Protected Health Information (PHI)

This website is not a portal for clinical care. Information submitted through a form on this site is considered initial inquiry information, not Protected Health Information under HIPAA.

Once you become a therapy client, all clinical communication, scheduling, billing, and documentation are handled through HIPAA-compliant platforms separate from this website. You will receive a separate Notice of Privacy Practices at intake that governs the handling of your Protected Health Information.

Third-Party Tools

This website and our services may use third-party tools, including:

•     Website hosting platform: Wix

•     Scheduling for therapy consultations and appointments (Katherine Tineo-Komatsu, LCSW, PLLC): Headway

•     Scheduling for training, consulting, and wellness consultations and appointments (Sana Rootwork, LLC): Calendly

•     Email service provider: Google Workspace

Each of these providers has its own privacy policy that governs the information it handles.

Cookies

This site may use cookies to improve your browsing experience. You can disable cookies in your browser settings.

Your Rights

You may request to:

•     Access the information we have about you

•     Correct inaccurate information

•     Request deletion of your inquiry information

To make a request, contact us at the email below.

Children’s Privacy

This site is not directed to young people under 18. We do not knowingly collect information from young people under 18.

Updates to This Policy

We may update this policy from time to time. The “Effective Date” at the top will reflect the most recent update.

Contact

Questions about this Privacy Policy?

Katherine Tineo-Komatsu, LCSW, PLLC  /  Sana Rootwork, LLC

ktklcswservices@gmail.com

347-433-7085

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© 2026 Sana Rootwork

*Therapy and supervision provided by Katherine Tineo-Komatsu, LCSW, PLLC.

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*Partnerships and trainings provided by Sana Rootwork, LLC.

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